Q: What does the website migration service include? Will my website be safe?
A: The web site migration service that our company is offering is free (to a certain extent). We will migrate your web site(s) to our leading–edge cloud hosting platform without you needing to do anything. We know from experience that swapping hosting providers can result in lost info and undesired network downtime. This is the reason why we’ll accomplish all that for you for free!We have highly professional administrators whose chief assignment is to make certain that your site functions exactly as it did on your former hosting platform. The administrators are experts in transferring custom–built web sites, as well as web sites that are based on famous web apps such as WordPress and Joomla™.
Q: How much time will it take for my website to be migrated to your platform?
A: We strive to implement all web site migrations as quickly as possible. Nevertheless, we do not have a fixed time frame for website migrations. There are certain elements that you need to take into consideration – the mere size of your website and the workload of our website migration staff, etc. We always strive to accomplish each migration in under 48 hours. With smaller–sized websites, our team usually manages to finish in under 24 hours.
Q: My personal privacy concerns me. What details do you need to have?
A: We do not gather any private info. We will require, however, the login information for your old web hosting account and the name of the web site that you need to transfer.
Q: You will access sensitive info. How can I be sure that you won’t abuse it?
Q: What about downtime? Will my site be unavailable?
A: Your web site will work exactly like it did before with your former hosting provider. When we are done with the migration, your site will be configured to work on our web hosting platform and we will ask you to preview it. If it is working correctly, all you will have to do is edit the name server records associated with your domain name. Your website will be migrated to us without any downtime whatsoever.
Q: Will my present hosting provider learn that I am leaving them?
A: Nah. Apart from your login info for the Control Panel, we will not require anything. We will never get in touch with your web hosting provider. They won’t know anything about the transfer either.
Q: Which hosting providers can you transfer content from?
A: We can transfer your web site from any hosting provider or any Linux–based web hosting platform as long as we can get access to the Control Panel and there’s File Transfer Protocol access available.The only websites that we’re unable to migrate are those based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.