Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • You will find nearly all the answers to your questions in the easy–to–navigate Help Center integrated into Cheap Hosting’s Web Control Panel. It features an exhaustive knowledgebase with frequently asked questions and comprehensive how–to articles compiled by our qualified help desk support team.

  • Top quality support service
  • Educational Videos

  • If you’d like to see how an action is completed or how an issue is remedied, instead of just reading about it, take a look at our compilation of instructional video tutorials. They address many different topics and will help you quickly understand how to work with the Web Control Panel.

  • Intuitive help center
  • A Sixty–Minute Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24x7x365 customer care service with a one–hour ticket response guarantee. A team of proficient tech support engineers will be available to you to reply to all the queries that you could have. During off–peak hours, a response will be supplied in even less than 20 minutes.