Service Uptime Guarantee in Cloud Hosting
When you acquire a cloud hosting plan through us, we ensure that your sites are going to be up and running at least 99.9% of the time. We've practically got rid of the hosting server downtime by using an innovative cloud hosting platform in which individual clusters of web servers handle each individual portion of the overall service - files, databases, email messages, etc. In that way, when there is an issue with a server, the other servers in the cluster will simply take over and your sites won't be affected whatsoever. In order to avoid any infrastructure issues, we furthermore have diesel backup generators and a number of independent Internet providers. Competent administrators check the web servers 24/7 to sort out any software problems that may appear while software and hardware firewalls shall prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Servers
We guarantee 99.9% uptime for each semi-dedicated server package obtained through our company. You can forget all about about your Internet site being unavailable for any reason as we employ a top-notch cloud internet hosting platform with a custom-built load balancing system. As opposed to running everything on one server and risking one service to take everything down, we have allocated the many services among their own sets of servers. In other words, your databases, files, email messages, stats, and so on, are addressed by independent clusters, so the failure of one server will have no impact on the overall service or on your Internet websites. A number of backbone Internet providers and diesel powered backup generators guarantee that infrastructural problems will not affect your web sites either. We've got software and hardware firewalls as well as a skilled team of administrators to check the incoming & outgoing traffic and to respond to each software issue 24/7.
Service Uptime Guarantee in Dedicated Servers
Our dedicated plans include a 99.9% web server and network uptime guarantee and repairs and maintenance procedures are part of the other .01% of the time. We test every single server diligently before we hand it over to the client and we use new hardware components to avoid any probability of hardware failures. Any unexpected software difficulties are going to be resolved promptly by our system admins as they keep track of all the website hosting servers 24/7. To avoid infrastructural troubles, our data center in downtown Chicago uses powerful diesel backup generators, while the online connectivity to the web servers is guaranteed by redundant fiber lines from different backbone Internet providers. To be on the safe side, we also have hardware and software firewalls, so even if your Internet sites are flooded, we can take action immediately and filter the unwelcome traffic before it reaches your dedicated server and disrupts the proper work of your sites.